Privacy Policy

Who we are

No. 1 Courier Services ("No. 1 Courier," "we," "us") is a same-day courier company based in Phoenix, Arizona. This policy describes how we collect, use, and protect your information when you use our website or services.

Information we collect

We collect information you provide directly, including:

• Name, phone number, and email address (quote forms, contact forms, driver applications)
• Pickup and delivery addresses
• Company name and billing information for invoiced accounts

We also collect standard web analytics data (page views, browser type, IP address) to improve our website. We do not sell your personal information to third parties.

How we use your information

• To provide courier quotes and delivery services
• To communicate with you about your deliveries
• To process invoices and payments
• To improve our website and services

HIPAA compliance

For medical and specimen deliveries, we follow HIPAA chain-of-custody requirements. Driver handling procedures and data protections are maintained in accordance with applicable healthcare privacy regulations.

Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. Delivery records and client data are stored securely and access is restricted to authorized personnel.

Contact

Questions about this policy? Email manager@no1courier.com or call (480) 300-4811.